Returns & Shipping
We offer shipping within Canada and the US only. All orders are shipped by Canada Post. Shipments are always insured. Shipping times vary according to the destination.
Clients are responsible for any shipping returns.
Please note, packages to the US may be subject to duties and taxes. Liberal Jewellery Ltd. is not responsible for duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.
Please note that at this time due to COVID-19 policy changes, no signature is required for any shipments. Parcels will be dropped off and tracking updates are available via email notifications.
All purchases, unless otherwise noted, can be returned within 14 days. Items not eligible for return include the following:
- Worn merchandise
- Visible signs of wear or damage
- Items that have been engraved
- Have been sized or adjusted
- Custom orders
As we do not offer refunds, we are happy to offer store credit for future purchases.