All of our 19.25k jewellery is from northern Portugal.
Offsite, but still local in Toronto at our trusted goldsmith offices.
Yes, we try our best to keep track of previously purchased gold and diamond jewellery. By creating a profile online you will be able to track and keep tabs on all the orders you have placed.
Approximately 1-2 weeks.
Within GTA – 2-3 business days*
Within Ontario – 3-5 business days*
Within Canada – Up to 7 business days*
US – Up to 7 business days*
*Delivery times do not include weekends, holidays or unforeseeable delays by Canada Post. These estimated delivery times are provided by Canada Post and are not guaranteed.
All of our gold and diamond jewellery is accompanied with a certificate of authencity/appraisal. This document states the karat of gold and a detailed description of the items purchased. This paperwork is useful for any potential insurance claims.
You may choose a paperless option upon checkout, and all purchases will be saved under your client profile for any future reference.
Yes, we ship to Canada and the US.
All shipments are insured and require a signature upon receipt.
Due to COVID, Canada Post has adjusted their policy to avoid and minimize customer contact. Currently, signatures are not asked upon delivery and all items are left at your address or designated mail drop off location. Please be aware of when your item will be delivered to avoid valuable parcels being left unattended. You will receive tracking notifications from Canada Post.
Please contact one of our representatives at your earliest convenience to inform us of any changes or cancellations.
Returns of unworn and undamaged items can be done within 14 days. No refunds, store credit only. Please see our Returns policy for further details.
Please contact one of our representatives to confirm if your return is eligible. State the reason for your request. Once approved, a prepaid return label will be emailed to you. When the return is received and processed, a store credit will be completed.